Certain profile details — such as your name and date of birth — generally cannot be changed by yourself after registration, as they are tied to KYC verification. However, if you contact support and submit the correct identification documents, these details can be corrected.
Changing your mobile number is a slightly different process. Log in to the adda8 app or website and go to "Profile Settings" → "Security". There you'll find the "Change Mobile Number" option. An OTP will be sent to your current number — verify your identity with it, and you'll be able to enter a new number. A second OTP will then be sent to the new number; enter it to complete the change.
Important: The new mobile number must be registered in your name, and all future bKash or Nagad transactions must be made through that number. If you no longer have access to your old number, reach out to support via live chat — your identity will be verified and the number updated accordingly.
Changing your mobile number is a slightly different process. Log in to the adda8 app or website and go to "Profile Settings" → "Security". There you'll find the "Change Mobile Number" option. An OTP will be sent to your current number — verify your identity with it, and you'll be able to enter a new number. A second OTP will then be sent to the new number; enter it to complete the change.
Important: The new mobile number must be registered in your name, and all future bKash or Nagad transactions must be made through that number. If you no longer have access to your old number, reach out to support via live chat — your identity will be verified and the number updated accordingly.
adda8 currently offers three support channels:
1. Live Chat — the fastest option. A chat icon is available at the bottom-right corner of any page on the adda8 website or app. Available 24/7, all week long. You can chat in Bangla, and a support agent typically responds within 2 to 5 minutes.
2. Email — Emailing support@adda8.com typically gets a response within 24 hours. Email is the better option for complex matters such as KYC verification, account recovery, or large withdrawals, since you can attach supporting documents.
3. Help Center — The adda8 Help Center has guides and tutorials covering common issues. Many problems can be resolved on your own.
One important thing to remember: no adda8 staff member will ever ask for your password, OTP, or card number. If anyone does, it is a scam.
1. Live Chat — the fastest option. A chat icon is available at the bottom-right corner of any page on the adda8 website or app. Available 24/7, all week long. You can chat in Bangla, and a support agent typically responds within 2 to 5 minutes.
2. Email — Emailing support@adda8.com typically gets a response within 24 hours. Email is the better option for complex matters such as KYC verification, account recovery, or large withdrawals, since you can attach supporting documents.
3. Help Center — The adda8 Help Center has guides and tutorials covering common issues. Many problems can be resolved on your own.
One important thing to remember: no adda8 staff member will ever ask for your password, OTP, or card number. If anyone does, it is a scam.
This is known as an accumulator bet — sometimes called a "series bet" or "multi bet." Placing one on adda8 is straightforward:
Start by going to the Sports section and clicking on the outcome you want to bet on for the first match — it will be added to your bet slip. Keep the slip open and continue selecting outcomes for the second, third, and additional matches. The "Accumulator" option will appear automatically on the bet slip. Enter your stake, confirm, and your bet is placed.
Here's how it works: Say you place bets on three matches with odds of 1.80, 2.10, and 1.50. Your accumulator odds would be 1.80 × 2.10 × 1.50 = 5.67. A ৳1,000 bet would return ৳5,670 if all three win.
Important: If even one of the three bets loses, the entire accumulator is lost — all selections must win. This is what makes accumulators higher risk, but the potential returns are much greater. Beginners are advised to start with just 2–3 selections.
Start by going to the Sports section and clicking on the outcome you want to bet on for the first match — it will be added to your bet slip. Keep the slip open and continue selecting outcomes for the second, third, and additional matches. The "Accumulator" option will appear automatically on the bet slip. Enter your stake, confirm, and your bet is placed.
Here's how it works: Say you place bets on three matches with odds of 1.80, 2.10, and 1.50. Your accumulator odds would be 1.80 × 2.10 × 1.50 = 5.67. A ৳1,000 bet would return ৳5,670 if all three win.
Important: If even one of the three bets loses, the entire accumulator is lost — all selections must win. This is what makes accumulators higher risk, but the potential returns are much greater. Beginners are advised to start with just 2–3 selections.
This is an important question and deserves an honest answer. adda8 is an online betting platform operating under an international gaming license. The platform is regulated by Curaçao eGaming, a globally recognised gaming regulatory authority.
More signs of trustworthiness:
— 256-bit SSL Encryption: Your personal information and financial transactions are fully encrypted.
— KYC Verification Required: Large withdrawals are not processed until your identity is confirmed — this is in place for your own protection.
— Segregated balances: member funds are kept separate from the platform's operating costs.
— Millions of Members: Over 500,000 registered members actively make deposits, place bets, and withdraw winnings.
Keep in mind, though — no betting platform is entirely risk-free. Only spend what you can afford to lose, and treat it as entertainment.
More signs of trustworthiness:
— 256-bit SSL Encryption: Your personal information and financial transactions are fully encrypted.
— KYC Verification Required: Large withdrawals are not processed until your identity is confirmed — this is in place for your own protection.
— Segregated balances: member funds are kept separate from the platform's operating costs.
— Millions of Members: Over 500,000 registered members actively make deposits, place bets, and withdraw winnings.
Keep in mind, though — no betting platform is entirely risk-free. Only spend what you can afford to lose, and treat it as entertainment.
adda8 defaults to Bangla — it was set that way with Bangladeshi users in mind. That said, you can change the interface language at any time.
To change the language on the website: There is usually a language selector icon in the top-right corner of the page (shown as a flag or the text "BN"). Click it to see the list of available languages — you can switch the interface to English or several other languages in addition to Bangla.
To change the language in the app: Go to "Settings" in the app and look for the "Language" option. Select your preferred language and the app will restart, displaying in the new language.
Support Language: If you chat in Bangla via live chat, you'll get a response in Bangla — that's one of adda8's key advantages. English is supported as well.
To change the language on the website: There is usually a language selector icon in the top-right corner of the page (shown as a flag or the text "BN"). Click it to see the list of available languages — you can switch the interface to English or several other languages in addition to Bangla.
To change the language in the app: Go to "Settings" in the app and look for the "Language" option. Select your preferred language and the app will restart, displaying in the new language.
Support Language: If you chat in Bangla via live chat, you'll get a response in Bangla — that's one of adda8's key advantages. English is supported as well.
There are a few common reasons an account gets locked or suspended — each with its own solution:
1. Repeated Wrong Password Attempts: Entering the wrong password 5–6 times in a row will temporarily lock your account. To resolve this, wait 30 minutes and try logging in with OTP, or contact Live Chat directly to have your account unlocked.
2. Pending KYC Verification: If KYC documents are not submitted after a certain transaction threshold, access to some account features will be restricted. Submitting a photo of your national ID will restore full access.
3. Security Review: If unusual activity is detected — such as a login from a new country or a large transaction — adda8 automatically flags the account for review. Verifying your identity with support resolves it quickly.
4. Rule Violations: If multiple accounts or bonus abuse are detected, your account may be suspended. In such cases, you can appeal through support.
In all cases, the first step is to contact us via Live Chat or at support@adda8.com — we'll let you know the reason.
1. Repeated Wrong Password Attempts: Entering the wrong password 5–6 times in a row will temporarily lock your account. To resolve this, wait 30 minutes and try logging in with OTP, or contact Live Chat directly to have your account unlocked.
2. Pending KYC Verification: If KYC documents are not submitted after a certain transaction threshold, access to some account features will be restricted. Submitting a photo of your national ID will restore full access.
3. Security Review: If unusual activity is detected — such as a login from a new country or a large transaction — adda8 automatically flags the account for review. Verifying your identity with support resolves it quickly.
4. Rule Violations: If multiple accounts or bonus abuse are detected, your account may be suspended. In such cases, you can appeal through support.
In all cases, the first step is to contact us via Live Chat or at support@adda8.com — we'll let you know the reason.
The minimum deposit amount on adda8 is ৳300. This applies equally to bKash, Nagad, and Rocket. The minimum amount for bank transfers may be slightly higher — check the deposit page for details.
How to Make a Deposit:
1. Log in to adda8.
2. Click the "Deposit" button.
3. Select your payment method (bKash / Nagad / Rocket).
4. Enter the amount and confirm.
5. Confirm the payment on your bKash or Nagad app.
6. Your balance will be updated instantly.
Keep in mind: The mobile number registered on adda8 and the number linked to your deposit payment method must match. Deposits made from a different number may be rejected. On your first deposit, you can claim a 100% welcome bonus — up to ৳10,000.
How to Make a Deposit:
1. Log in to adda8.
2. Click the "Deposit" button.
3. Select your payment method (bKash / Nagad / Rocket).
4. Enter the amount and confirm.
5. Confirm the payment on your bKash or Nagad app.
6. Your balance will be updated instantly.
Keep in mind: The mobile number registered on adda8 and the number linked to your deposit payment method must match. Deposits made from a different number may be rejected. On your first deposit, you can claim a 100% welcome bonus — up to ৳10,000.